Our Policy
Payment Details
Purchases will be sent after receipt of payment. If we do not receive payment in one week after completed transaction, we will cancel the transaction.
Exchange Policy
Shipping Policy
Purchases will be sent after receipt of payment. If we do not receive payment in one week after completed transaction, we will cancel the transaction.
Exchange Policy
- We gladly accept exchanges.
- We do not accept returns/ cancellations.
- The same price item given exchange.
- If you getting to exchange with over bought price, additional price will charge on that item.
- Buyers are responsible for exchange shipping costs.
- If the item is not sent back in its original condition, the buyer is responsible for any loss in value.
- All exchange must be approved by us before being sent back. If you have any questions, please go to Contact Us page and send the message.
- The item bought in the sale are not exchangeable.
- The following items can't be returned or exchanged.
- Custom or personalized orders
- Intimate items ( for health/ hygiene reasons )
- Please contact us within 3 days of delivery and Ship items back within 10 days of delivery.
Shipping Policy
- Ready to ship in 1 - 3 business days.
- Free shipping to United States with $50.00 and up.
- Standard Shipping may take between from 3 ~ 5 days for delivery in United States, (Except gazetted holidays)
- International shipments may apply customer text duty depend on your country and also shipping fees.
FAQ
*Pearl Restringing ?
Ans: Yes, we love to restringing acceptable condition of pearls.
Ans: Yes, we love to restringing acceptable condition of pearls.
- Expert restringing starting at $2 / inch
- 3 days service available
- Strung on silk or nylon thread
- Knots in between each pearl
- Hand knotted
- Add a new clasp to your pearls (Necklace/ Bracelet) Stainless steel, Silver/ 14Kgold-filled/ 14K gold, 18K gold. Clasp price will add )